Terms & Conditions

Last Updated: October 4, 2025

1. Acceptance of Terms

By accessing and using Way2Shaadi.com ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Eligibility

You must be at least 18 years old to use this service. By using Way2Shaadi.com, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into a binding agreement
  • You are not prohibited from using the service under applicable laws
  • You are currently single or legally separated and seeking marriage

3. User Registration & Account

3.1 Account Creation
  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must not share your account with others
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized use of your account
3.2 Account Verification
  • Email and phone verification is mandatory
  • We reserve the right to verify your identity and profile information
  • False information may lead to account suspension or termination

4. User Conduct

You agree NOT to:

  • Create fake or misleading profiles
  • Use the service for commercial purposes without authorization
  • Harass, abuse, or harm other users
  • Post offensive, obscene, or inappropriate content
  • Spam or send unsolicited messages to other users
  • Collect or harvest other users' information without consent
  • Impersonate any person or entity
  • Use the service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Upload viruses or malicious code

5. Membership & Subscription

5.1 Membership Plans
  • We offer Free, Basic, Premium, and Platinum membership plans
  • Each plan has specific features and usage limits
  • Plan details and pricing are available on our Pricing page
5.2 Payment Terms
  • All payments are processed through secure payment gateways
  • Subscription fees are charged upfront for the selected duration
  • Prices are subject to change with prior notice
  • Auto-renewal can be disabled in your subscription settings
5.3 Refund Policy
  • Refunds are not provided for completed transactions
  • No refunds for partial use of subscription period
  • Special cases may be considered on a case-by-case basis
  • Contact support for refund requests with valid reasons

6. Content & Intellectual Property

6.1 Your Content
  • You retain ownership of content you upload
  • You grant us a license to use, display, and distribute your content on the platform
  • You are responsible for ensuring you have rights to all content you upload
  • You must not upload copyrighted material without permission
6.2 Our Content
  • All site content, design, logos, and trademarks are owned by Way2Shaadi.com
  • You may not copy, reproduce, or distribute our content without permission
  • Our platform code and algorithms are proprietary

7. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  • We collect and process data as described in our Privacy Policy
  • You have rights regarding your personal data
  • We implement security measures to protect your data
  • We do not sell your personal information to third parties

8. Disclaimer of Warranties

IMPORTANT: Please read carefully

  • The Service is provided "AS IS" and "AS AVAILABLE"
  • We do not guarantee that you will find a match
  • We are not responsible for verifying all user information
  • We do not conduct background checks on users
  • You are responsible for your own safety when meeting other users
  • We do not guarantee uninterrupted or error-free service
  • We are not liable for any damages arising from use of the service

9. Limitation of Liability

To the maximum extent permitted by law, Way2Shaadi.com shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Actions or conduct of other users
  • Unauthorized access to your account or data
  • Service interruptions or technical failures
  • Any damages exceeding the amount you paid for the service

10. Account Termination

10.1 By You
  • You may cancel your account at any time from account settings
  • No refund will be provided for remaining subscription period
  • Your profile will be removed from public view upon cancellation
10.2 By Us

We reserve the right to suspend or terminate your account if:

  • You violate these Terms & Conditions
  • You engage in fraudulent or illegal activities
  • You create multiple fake accounts
  • You harass or abuse other users
  • Your account is reported for misconduct
  • We determine termination is necessary for any reason

11. Dispute Resolution

  • Any disputes shall be resolved through arbitration
  • Arbitration will be conducted in accordance with Indian laws
  • Jurisdiction: Courts of [Your City], India
  • These terms are governed by Indian law

12. Changes to Terms

  • We reserve the right to modify these terms at any time
  • Changes will be effective immediately upon posting
  • Continued use of the service constitutes acceptance of modified terms
  • We will notify users of significant changes via email

13. Contact Information

For questions about these Terms & Conditions, please contact us:

  • Email: legal@way2shaadi.com
  • Phone: +91 1800-123-4567 (Toll Free) +91 22-4567-8900 (Office) +91 98765-43210 (WhatsApp Support)
  • Address: Way2Shaadi.com Pvt. Ltd. Tower A, 5th Floor, Business Park Andheri-Kurla Road, Andheri East Mumbai, Maharashtra 400093 India

Contact Support

Note: By using Way2Shaadi.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.